1malaysia 6 Privacy Policy – Protecting Your Personal Data

1 Personal Data We Collect

In operating the 1malaysia 6 platform, we collect several categories of personal data from our users. This is necessary to deliver services that are safe, efficient, and compliant with legal requirements.

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or the political views of our users.

2 How We Collect Personal Data

Your personal data is collected through various channels when you interact with the 1malaysia 6 platform:

• Account registration: You provide basic details such as your phone number, name, and date of birth when registering.
• Identity verification: You upload documents such as your MyKad when prompted for age verification or large withdrawal purposes.
• Financial transactions: Payment method details such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX are collected during deposits or withdrawals.
• Platform usage: Our system automatically logs activity such as games played, bets placed, and session duration.
• Support communications: Conversation content via live chat, email, or WhatsApp with our support team is retained for reference and service improvement purposes.
• Cookies and tracking technologies: Our website and app use cookies to enhance the user experience and understand usage patterns.

3 How We Use Your Personal Data

1malaysia 6 uses your personal data for the following purposes, each of which has a valid legal basis under the PDPA 2010:

• Processing account registrations and verifying user identity.
• Processing deposits and withdrawals via accepted Malaysian payment methods.
• Providing gaming services including lottery, Live Casino, slots, football betting, and badminton.
• Sending important notifications relating to your account, transactions, and winnings.
• Detecting and preventing fraud, money laundering, and other unlawful activities.
• Complying with applicable legal and regulatory requirements in Malaysia.
• Improving platform quality and user experience based on usage patterns.
• Sending promotional information and exclusive offers, subject to your marketing preferences.
• Providing effective customer support and resolving disputes.

We will not use your data for any other purpose without your prior consent, unless required by Malaysian law.

4 Sharing Data with Third Parties

1malaysia 6 does not sell users' personal data to any party. However, in the course of platform operations, there are limited situations where data may need to be shared with certain parties:

• Payment providers: Transaction details that must be shared with payment providers such as Touch 'n Go, GrabPay, DuitNow, and FPX banks in order to process payments.
• Game providers: Minimum technical data required by gaming software providers to operate games properly.
• Regulatory authority: Information that we are legally required to share with Bank Negara Malaysia, the police, or judicial bodies upon a valid court order or legitimate investigation request.
• Cloud service providers: Our platform uses cloud computing services that comply with international security standards for data storage.
• Independent auditors: Data required for compliance audit purposes and fair play certification.

All third parties who receive 1malaysia 6 user data are bound by strict confidentiality agreements and must adhere to data protection standards equal to or higher than our own.

5 Data Retention Period

1malaysia 6 retains user personal data only for as long as necessary for the stated purpose, or as required under Malaysian law:

• Active account data: Retained for the duration of the user's active account and up to 7 years after account closure for financial audit purposes.
• Transaction records: Retained for 7 years in accordance with the Companies Act and Malaysian financial regulations.
• Communication logs: Retained for 2 years for dispute resolution and service improvement purposes.
• Technical data and access logs: Retained for 90 days for security and fraud detection purposes.
• Marketing data: Retained until you withdraw your marketing consent or close your account.

Once the retention period expires, personal data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

6 Cookie & Tracking Technology Policy

The 1malaysia 6 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small files stored on your device when you visit our website. The types of cookies we use are:

• Essential Cookies: Required for core platform functions such as login sessions and account security. Cannot be disabled.
• Analytics Cookies: Helps us understand how users interact with the platform for continuous improvement.
• Functional Cookies: Storing user preferences such as language and display settings for a better experience.
• Performance Cookies: Monitoring platform performance and identifying technical issues that require resolution.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the 1malaysia 6 platform.

7 User Rights Under PDPA 2010

As a user of the 1malaysia 6 platform protected under Malaysia's Personal Data Protection Act 2010, you have the following rights:

To exercise any of the rights above, please contact us at support@1malaysia6.com with a clear description of your request. We will respond within 21 business days.

8 Data Security

1malaysia 6 continually invests in security infrastructure to protect our users' personal data. The technical and organisational measures we employ include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• AES-256 encryption for data stored in our databases.
• Two-factor authentication (2FA) for user account access and internal staff access.
• Round-the-clock security monitoring by our IT security team.
• Regular penetration testing conducted by independent security specialists.
• Strict internal access controls — only authorised staff may access user data.
• Mandatory cybersecurity awareness training for all 1malaysia 6 staff.

9 Children's Privacy

The 1malaysia 6 platform is intended solely for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover that data has been collected from a minor without appropriate age verification, we will promptly delete that data and close the account in question.

If you are a parent or guardian and suspect that your child has registered an account on our platform, please contact us immediately at support@1malaysia6.com so we can take the appropriate action.

10 Amendments to the Privacy Policy

1malaysia 6 reserves the right to update this Privacy Policy from time to time in line with changes to legislation, industry practices, or our platform. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending notifications to registered users via email or in-platform alerts.
• In the event of significant changes, we may ask you to reconfirm your consent.

We encourage you to review this Privacy Policy page periodically. Continued use of the 1malaysia 6 platform after any changes take effect constitutes your acceptance of the updated policy.

11 How to Contact Us

For any enquiries, concerns, or requests relating to this Privacy Policy and the protection of your personal data on the 1malaysia 6 platform, please reach us through the following channels:

• Email: support@1malaysia6.com
• Live Chat: Available 24/7 within the 1malaysia 6 platform
• Response time: Within 3 business days for general enquiries; 21 business days for formal data rights requests.

If you believe 1malaysia 6 has violated your privacy rights and we have been unable to resolve the matter to your satisfaction, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia.